Dr Kathryn Telford's consulting rooms are currently based in Hayes, Kent. These are easily accessible by public transport and a couple of minutes walk from Hayes Station at:

Strawberry House Clinic

12 Station Approach

Hayes

Kent   BR2 7EH

Each session lasts approximately 55 minutes.

If you are registered with a private healthcare insurer and wish to have part or all of your sessions paid for by the insurer a referral from your GP (or in some cases from a psychiatrist) may be required.  Please check with your provider prior to booking your first appointment. 

Sessions cancelled with more than 24 hours notice will not be charged for.  Unfortunately, where less than 24 hours' notice is provided, a charge will be incurred, irrespective of the reason.  Further details regarding fees can be obtained on request.

Everything discussed on the phone, by email and during our sessions is confidential.  This means that information won't be shared with anyone else without your permission.  The only exception to this relates to risk and safeguarding concerns.  For example, if either you or your child (or someone else) was at risk of harm, all professionals then have a duty of care to act accordingly to reduce this risk.  This might involve contacting your GP, local services or next of kin.  Dr Telford would always aim to work with you to do this in the best way possible and to discuss this with you first and will never contact anyone without your prior knowledge.